Community Welfare Wing

The Community Welfare Wing plays the role of a coordinator and facilitator by providing guidance and support for the redressal of grievances of the large number of Indian nationals residing in areas under the consular jurisdiction of the Embassy of India, Riyadh.

Services Offered by CW Wing

The services cover a wide canvass of welfare measures including:

1. Authentication and verification of employment contracts before the worker arrives in Saudi Arabia.
2. Attestation of documents pertaining to recruitment from India
3. Counseling and assistance to Indian workers in settling disputes related to work contracts.
4. Assistance to workers in claiming legal dues relating to termination benefits.
5. Registration of death of an Indian national.
6. Assistance in follow up work with sponsors & local authorities for the earliest burial / transportation to India of mortal remains.
7. Issue of No Objection Certificate for the local burial or transportation to India of mortal remains of deceased Indian nationals.
8. Assistance to family members of Indian nationals in claiming death compensation due to accidental or other unnatural deaths.
9. Attending various Shariah Courts for the settlement of death compensation claims of deceased Indian nationals who authorize the Embassy with their Power of Attorney.
10. Realization of death compensation claims from Saudi authorities and repatriation of the same to India to the next of kin of deceased Indian nationals, through district authorities.
11. Assistance for taking up problems of a personal nature back home, of the Indian nationals in Saudi Arabia, with the authorities concerned in India for redressal.

Contact Details of the Community Welfare Wing

Address:

Community Welfare Wing
Embassy of India
B-1, Diplomatic Quarter
P.B. No. 94387
Riyadh-11693
Kingdom of Saudi Arabia

Telephone Numbers:
( 966 1 ) 488 4144 / 488 4691 / 488 4692

24-hr Help-Line:
( 966 1 ) 488 4697 / 488 1982
Fax Numbers:
( 966 1 ) 481 0742 / 488 4750

E-mail:
cw@indianembassy.org.sa

First Secretary (CW) : Tel.No.488 4206

For Labour Disputes:

Attache (CW) : Tel. No. 4884144 Ext. 107

For Death related matters and Death Compensation:
Attaché (CW) Tel. No. 481 6348

Labour Disputes

If any Indian national faces any dispute with his sponsor regarding non-payment of wages, leave, end-of-service benefits, etc., they can contact the Community Welfare Wing to sort out their problems. The officials of the Community Welfare Wing try to sort out their problems by correspondence and through discussions with the sponsor for an amicable settlement. If no agreement or settlement is reached through discussions with sponsor, the matter is taken up through the Ministry of Foreign Affairs. Even after that, if the matter remains unresolved, the Indian nationals have to file the case with the Labour Court concerned. Community Welfare Wing provides free Interpreter service for cases at Riyadh Labour Court, subject to availability of personnel and the request being made well in advance. It is always good for all Indian nationals to keep copies of their contract, passport and iqama with them and also with their family in India to safeguard their interest.

Indian Workers Welfare Fund (IWWF)

The Embassy in Riyadh and the Consulate General in Jeddah have established an Indian Workers Welfare Fund (IWWF) to provide relief and assistance to needy Indian workers, including repatriation to India, and ex-gratia relief to destitute families of the workers in exceptional case.